CollectPlus is a refreshingly different parcel service that allows you to send and collect parcels wherever and whenever you want to, early ‘til late, seven days a week. They are the product of a joint venture between PayPoint and Yodel. Their store network is made up of over 5,800 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that one of their stores is nearby.

As a registered retailer of Collect+ we at Console Doctor can utilise their service to allow you an easy method of getting you console to us for FREE. This also means that as you simply drop your console off at your nearest collection point, you yourself can determine the day and time that is appropriate for your schedule without having to wait around for a courier to come and collect it.

Package your console

Securely package your console and attach the label we provide to the outside. We suggest that you use the original packaging as we find this is the best way to ensure your console has sufficient protection in transit.

Drop it off at your nearest location

You can then take your parcel to your nearest Collect+ drop off point. There are thousands of conveniently located stores made up of newsagents, supermarkets and petrol stations. Find your nearest store by putting your postcode in HERE

Keep your receipt

Once you have dropped your parcel at a collection point, you will receive a Collect+ receipt which has a tracking number on the bottom of it. Please make sure you keep this as it is proof that your item has been posted.

Kick back and relax

From here it usually takes 3-5 days for us to receive the parcel; you can track this all the way here using the tracking number on your receipt. Once we have received your parcel you will be notified by us via email and SMS.


Yodel handle over 155 million parcels every year, and has a relationship with 85 per cent of the UK's top retailers covering every postcode in the UK. Yodel allow us to send your console back to your door within 48 hours. All packages sent are insured and a signature is required upon delivery, giving both us and you peace of mind when sending your console home.

All packages can be tracked and once we are ready to ship you console you will be sent your tracking number via both email and SMS. Tracking your parcel is available HERE